Claims Services:

MMA’s own staff of licensed claims professionals manages all claims in both the Workers Compensation Fund and the Property & Casualty Pool. Over the years they have developed a high level of expertise in dealing with public entity issues. Claims representatives remain in close communication with members throughout the claims process, including personal visits as needed.

Loss data is readily available for members, including electronically by email.

Reporting by internet, mail or fax

Contact within 24 hours by your claim representative whenever the injured employee loses time from work.

On-site training and seminars on relevant matters for members

HERO (Help Employees Recover Occupationally) return to work programs

Claims management advice for members

Preferred provider/10-day doctor coordination

Quarterly claim reports

Review of claim files at member locations

24-hour emergency claims service

Nurse case managers on staff to assist with severe injuries