2017 Municipal Technology Conference - Agenda

8:00 a.m. – 8:45 a.m.
Registration & Continental Breakfast/Visit with Partners 

8:45 a.m. – 9:00 a.m.  –  Welcome
Stephen W. Gove, Executive Director, Maine Municipal Association
Linda Cohen, Councilor, City of South Portland

9:00 a.m. – 9:45 a.m.  –  Keynote Address: Change Just Won’t Quit: Deal with It
Dr. Kay Potetz is a consultant with over 25 years of administrative and management experience in the health care field, who has witnessed a great deal of change! That’s why she is here to tell us: “It Ain’t the Same, and It Never Will Be.” Dr. Potetz has spoken to hundreds of groups in the health care, education and technology fields. 
MTCMA Certification – .75 points Leadership category

9:45 a.m. – 10:00 a.m.  –  Morning Break/Visit with Partners

10:00 a.m. – 11:00 a.m.  Concurrent Sessions

Mobile Security & Forensics 
This session will discuss mobile device security and introduce mobile forensics. We will look at the risks and vulnerabilities of mobile devices, methods to secure mobile devices within the workplace, and security models associated with the most common mobile operating systems. We will introduce methods to incorporate mobile forensics into a Mobile Device Policy.
Presenter: Henry Felch, Assistant Professor, Computer Information Systems, University of Maine at Augusta
MTCMA Certification – 1 point Leadership and Human Resources categories

The Law and Protecting HIPAA Data
Learn about the laws that govern the retention and disclosure of a public entity’s electronic records. What electronic records are public records under Maine’s Freedom of Access Act and what electronic records are confidential under Maine law or federal law, such as the Health Insurance Portability and Accountability Act (HIPAA)? This session will also cover best practices for maintaining such records and providing access to them when appropriate under the applicable laws. This topic is important for all municipal officials and may be of particular interest to human resources professionals, public safety officials, public access officers and General Assistance administrators.  
Presenters: Alyssa Tibbetts and Natalie Burns, Attorneys, Jensen Baird Gardner & Henry
MTCMA Certification – 1 point Legal and Human Resources categories

Airborne Topo-bathy LIDAR (30-minute session) 
Airborne Topo-bathy LiDAR has become more widely used in recent years to assist in the management of water (coastal and river) projects either for maintenance, like floodplain mapping, or incident response, like in the wake of Hurricane Sandy. We will discuss what Topo-Bathy is, how it is acquired, and what datasets can be generated to assist your municipality.  
Presenter: Drew Meren, Quantum Spatial

The 3D Elevation Program (3DEP) (30-minute session, follows Airborne Topo-bathy)
The second part of this session will address the primary goal of 3DEP: To systematically collect enhanced elevation data in the form of high-quality light detection and ranging (lidar) data over the United States, Hawaii, and the U.S. territories over an eight-year period. Interferometric synthetic aperture radar (IfSAR) data will be collected over Alaska. A 2015 USGS Broad Agency Announcement (BAA) established a competitive solicitation procedure for partnering with federal agencies for lidar acquisition. So far, 3DEP has provided funds in partnership with 54 projects yielding over 200,000 square miles of high-quality elevation products.
Presenter: Dan Walters, USGS, National Map Liaison for ME, MA & RI

ConnectME Authority Planning Grant Program: Lessons Learned
Hear from ConnectME Authority staff, consultants, and applicants for grants regarding the program; the opportunities, the process, the intentions, and the desired outcomes.
Panelists: Lisa Leahy, ConnectME Authority; Susan Corbett, Axiom Technologies; Brian Lippold, James W. Sewall Company

11:00 a.m. – 11:15 a.m.  –  Morning Break/Visit with Partners 

11:15 a.m. – 12:15 p.m.  Concurrent Sessions

Maine’s Cyber Threat Landscape 
Cameron Wellman, MEMA’s Cybersecurity Coordinator, will provide an overview of the emerging and current cyber threats to the State of Maine. He will discuss the cyber vulnerabilities of the 16 critical infrastructure sectors and how they pertain to state and local government. Focus will be given to tactics, techniques and procedures (TTPs) currently being used by cybercriminals and hackers. The presentation will end with a look at mitigation strategies as well as cyber response recommendations. 
Presenter: Cameron Wellman, Cybersecurity Coordinator, Maine Emergency Management Agency (MEMA)
MTCMA Certification – 1 point Leadership category

Up Time All the Time: Doing Business in the Cloud 
Record retention and disaster recovery can be all-consuming for your IT staff and if you don’t have dedicated IT staff, it can be a nightmare. Doing business in the cloud can free up IT staff for more important tasks, or provide you with virtual IT staff to ensure compliance when your budget doesn’t permit an on-site IT person. Mark Stone will explain why “Up Time All the Time” is his mantra.
Presenter: Mark Stone, General Manager of Managed and Private-Hybrid Cloud Services, Reliable Networks, OTT Communications’ Managed Services Division
MTCMA Certification – 1 point Leadership and Finance/Budget categories

Accessing Spatial Information from MaineDOT Data (30-minute session) 
Have you ever had a need to use spatial transportation information in your job, but didn’t know where to find the most current information? People have many uses for spatial transportation information including local planning, freight management and economic development. This session will review the different ways any user can access public information available from the Maine Department of Transportation. We will cover access via Open Data Portals and custom mapping applications with live demonstrations that all attendees will be able to utilize in their own work as needed.
Presenter: Tom Lynch, Maine DOT

VETRO FiberMap: A Broadband GIS Platform (30-minute session, following Accessing Spatial)
VETRO FiberMap is a new broadband network mapping solution for small and mid-sized ISPs and their partners planning and deploying fiber optic networks. This web-based mapping platform was launched in 2016 by NBT Solutions of Portland, and is being adopted by ISPs around the U.S. and here in Maine. The platform delivers robust network design, engineering and inventory tools for network engineering, coupled with market planning, reporting and ROI analysis, and sales qualification features. Company co-founder Will Mitchell will present an introduction to the platform and share experiences relating to mapping data for local broadband planning. 
Presenter: Will Mitchell, NBT Solutions
.5 CMA/CAT re-certification credits through Maine Revenue Services

ConnectME Authority Infrastructure Grant Program: Lessons Learned
Large and small municipalities in Maine are in various stages of implementing broadband infrastructure projects. Panelists will describe their respective initiatives and share lessons learned along the way.
Panelists: David Maxwell, ConnectME Authority; Alan Hinsey, LCI Fiber Optic Networks; Trevor Jones, OTT Communications; Don Flewelling, Pioneer Broadband

12:15 p.m. – 1:30 p.m.  Buffet Luncheon 

12:45 p.m. – 1:30 p.m.  Luncheon Address: Why Geography Matters
How often do you wonder what the impacts of various policy options would be on your community? Have you thought there must be a better way than a spreadsheet to tell the story of the work that you do? Or, have you felt that the data you collect should be able to tell you more about what is going on in your community? Have you had to photocopy three tax maps and tape them together and color them in order to explain the possibilities of a particular location? Then you have been thinking about geography. We will discuss how you can use principles of geography to leverage the data municipalities deal with every day to provide better service and enhance understanding of policy choices within the community.   
Judy Colby-George is the owner of Spatial Alternatives, a GIS consulting firm in Yarmouth. She has been providing GIS services to municipalities in Maine for the past 25 years. She has worked with a large number of communities to help them use geospatial tools to enhance services and engage the public in complex policy issues, including environmental decisions and land use policy.  
Presenter: Judy Colby-George, Spatial Alternatives

1:30 p.m. – 1:45 p.m.  –  Afternoon Break/Visit with Partners

1:45 p.m. – 2:45 p.m.  Concurrent Sessions 

Budgeting: How to Set Up Your Town Office, Cost Effectively

Matt Eaton and Rob Herman of Workgroup Technologies will help you identify your office’s IT needs and will provide advice on how to operate your IT programs, all while staying within your budget. They also will introduce and discuss some of the cloud computing options available today.
Presenters: Matt Eaton, IT Service Consultant, Workgroup Technologies and Rob Herman, Senior Consulting Engineer, Workgroup Technologies
MTCMA Certification – 1 point Finance/Budget category

Social Media Dos & Don’ts
Social media are popular among citizens, so Facebook, Twitter, YouTube and other tools have become effective ways to communicate – if used properly. This session provides municipal officials and staff with important information that will help in planning and implementation of a social media strategy. The discussion will include sample policies, potential benefits and possible concerns, a review of key laws and legal considerations.
Presenters: Michael Stultz, Staff Attorney, MMA’s Legal Services Department; Detective Dorothy Small, Ellsworth City Police Department; Eric Conrad, Director of Communication & Educational Services, MMA
MTCMA Certification – 1 point Legal, Human Resources and Ethics categories

The National Hydrography Requirements and Benefits Study (30-minute session) 
The National Hydrography Requirements and Benefits Study (HRBS) was performed to establish a baseline understanding of national business uses, needs and associated benefits for national hydrography data, and to inform the design of an enhanced future program that balances requirements, benefits and costs. The study, sponsored by U.S. Geological Survey (USGS) and the U.S. Department of Agriculture’s Natural Resources Conservation Service, was completed in May 2016. Analysis of the results found that an improved national hydrography program has the potential to help users realize an estimated $602.5 million in annual program benefits if all reported requirements were met. This presentation will provide a review of the HRBS and USGS plans for using the results.
Presenter: Dan Walters, USGS, National Map Liaison for ME, MA & RI

Maine GeoLibrary Data and Programs (30-minute session, following National Hydrography)
Low-cost imagery for Maine towns, high-resolution topographic data and hundreds of other data layers are available from the GeoLibrary and Maine Office of GIS. Learn how to access the data and participate in the programs to acquire high resolution data for your community. There will also be a discussion of the current bond proposal to support the development of geospatial data.
Presenters: Joe Young, Maine Office of GIS
.5 CMA/CAT re-certification credits through Maine Revenue Services

What ConnectME Authority Grant Programs Have Done for Broadband Expansion in Maine 
This open forum will allow attendees to ask any question pertaining to broadband. The well-informed panelists represent a cross-section of activists in promoting and providing broadband importance, use, and expansion in Maine.
Panelists: Randal Manning, LCI Fiber Optic Networks; Don Flewelling, Pioneer Broadband; Andy Hinkley, Mainestream Internet; Mark Ouellette, Axiom Technologies; and Tracy Scheckel, OTT Communications. Moderator: Lisa Leahy, Program Director, ConnectME Authority

2:45 p.m. – 3:00 p.m.  –  Afternoon Break/Visit with Partners 

3:00 p.m. – 4:00 p.m.  Concurrent Sessions

Budgeting: How to Save Money in IT 
Chris Claudio, CEO of Winxnet, will explain how to develop a strategic IT plan and the best practices for utilizing IT as a strategic vessel. He will also discuss how important it is to create a strategic plan that converts your business goals into actionable initiatives that drive IT budgeting. 
Presenter: Chris Claudio, CEO, Winxnet
MTCMA Certification – 1 point Finance/Budget category

Approaching Retirement? How to be Tech Ready
This presentation will introduce you to a world of technology that will get you “tech-ready” for your next adventure. We’ll discuss social media and communication tools, online opportunities, devices and tips n’ tricks to stay safe online. There will even be a “Help Desk” portion where you can ask your tech support questions! 
Presenter: Lisa Blue, Technology Support Coordinator, Maine Association of Retirees 

GIS, Mapping, & Spatial Awareness for Your Fire Department
Driver training, mapping detours and identifying target hazards are just a few of the endless functions offered by modern mapping technology.  But many firefighters, chief officers and fire officials may find these technologies perplexing. This talk demystifies the options and showcases ideas for utilizing spatially-based GIS and mapping services.
Presenter: Vicki Schmidt, Maine Fire Instructor/Training Officer, Buckfield Fire Department

Broadband Roundtable: Current Laws and Thoughts on the Future 
Hear from leaders in service delivery, policy leaders, and visionaries about their thoughts regarding the current state of broadband in Maine and plans and desires for the future.
Panelists: Dick Thompson, ConnectME Authority; Liz Wyman, Office of the Public Advocate; Jeff McCarthy, Maine Fiber Company; Melinda Poore, Spectrum Enterprise; Jeff Nevins, FairPoint Communications. Moderator: David Maxwell, Program Director, ConnectME Authority

4:00 p.m. – 5:00 p.m.   –  Maine GIS User Group Board Meeting

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