Training Contact & Support

Cancellations

If you need to cancel an existing registration please complete the Workshop & Event Cancellation Form.

Policies

Cancellations for MMA Workshops:
Cancellations must be submitted using this Cancellation form to cancel your registration for an event. Cancellations received before 5 business days will be assessed a $15 administrative fee for processing. Cancellations received on/after 7 days/5 business days will be charged 50% of the course fee. Any registrant who does not attend and does not cancel their registration (i.e., no-show) and any cancellation received the day of the event will be charged the full registration fee.

Cancellations for MMA Webinars:
Cancellations must be submitted using this Cancellation form to cancel your registration for an event. Cancellations received on/after 3 business days will be charged a $15 cancellation fee. Any registrant who does not attend and does not cancel their registration (i.e., no-show) and any cancellation received the day of the event will be charged the full registration fee.

Cancellations MMA Hybrid In-Person/Virtual Events:
Cancellations must be submitted using this Cancellation form to cancel your registration for an event. Cancellations received before 5 business days will be assessed a $15 administrative fee for processing. Registration changes (switching from in-person to virtual or vice versa) will be assessed a $15 administrative fee for processing. Cancellations received on/after 5 business days will be charged 50% of the course fee. Any registrant who does not attend and does not cancel their registration (i.e., no-show) and any cancellation received the day of the event will be charged the full registration fee.

Click here to cancel your registration for an event. If you have any questions, please contact the Educational Services Office at (800) 452-8786 or (207) 623-8428.

Storm Policy:
If there is inclement weather, a decision to postpone will be made by 5:00 pm the day prior to the event. MMA encourages attendees to check the MMA website before traveling to ensure that the event schedule has not changed.

ADA Compliance:
It is our practice to conduct workshops only in ADA compliant facilities. Please notify us in advance if you have additional physical or dietary needs, so that we can assure your comfort and full participation.

Smoke Free
Effective Sept. 1, 2015, in accordance with the provisions of the Workplace Smoking Act of 1985, smoking is prohibited anywhere within the MMA building or on MMA property. MMA maintains a smoke free campus and only hosts at smoke-free facilities.

Fragrance Free
MMA recognizes the potential hazards caused by exposure to scented products and cleaning chemicals. We ask that event participants refrain from using products that contain strong fragrances so that we can maintain a safe and healthy learning environment for all.

Disclaimer:
Educational courses and materials offered by the Maine Municipal Association, including but not limited to its partners, affiliates, vendors, sponsors, instructors and/or staff are provided for general informational and educational purposes only. None of the educational activities and supplementary documentation is provided as specific legal advice. Accessing information does not create an attorney-client relationship. Participants should not act upon any information without seeking legal counsel. Electronic or hard copy links or references are not intended as referrals or endorsements of the identified entities.




Frequently Asked Questions: