Workshops & Training

You’re the Boss – Now What? Workshop

Sponsored by: Maine Municipal Association
Date: 7/31/2024
Location: Maine Municipal Association, 60 Community Drive, Augusta, ME 04330
Time: Registration: 8:30 am-9:00 am / Workshop: 9:00 am-4:30 pm
Presenter(s): : Adam Gormely, Senior Sales Executive, Dirigo Risk Management Solutions
Cost: MMA Members: $140 | Non-Members: $280

Training for: Animal Control, Assessor, Clerk, Code Enforcement, Finance, General Assistance, Human Resources, Librarian, Manager, Parks & Recreation, Planning, Public Safety, Public Works, Tax Collector & Treasurer, Water & Wastewater, MMA

Who Should Attend:
This training is designed for both freshly appointed and experienced supervisors and managers. Administrators of Towns and Cities, including Clerks and Council members, will also find this training beneficial.

Space is limited to 30 participants – register early!

Course Information:
This course focuses on the importance of managing oneself as a leader, understanding the difference between observations and interpretations, and the distinction between power and authority. Additionally, we will delve into the power of empathy and understanding one's triggers. Participants learn to use these concepts and many more to lead teams effectively. By the end of this course, participants will be equipped with the skills and knowledge to continue their journey toward becoming successful leaders, managing themselves and others effectively, and leading from a position of empathy and authority.

On completion of this course, participants will be able to:

  1. Recognize how to use the heat in the room.
  2. Understand the difference between an observation and an interpretation.
  3. Implement effective empathetic responses.
  4. Identify techniques for coaching and counseling.
  5. Use diplomacy and tact in difficult situations.
  6. Adopt a systems approach to understanding the team you are working with.      
  7. Recognize the cost of failing to supervise.


Cancellations for MMA Workshops:
Cancellations must be submitted using this Cancellation form to cancel your registration for an event. Cancellations received before 7/24/24 will be assessed a $15 administrative fee for processing. Cancellations received on/after 7/24/24 will be charged 50% of the course fee. Any registrant who does not attend and does not cancel their registration (i.e., no-show) and any cancellation received the day of the event will be charged the full registration fee.

If you have questions, please contact the Educational Services Office at (800) 452-8786 or (207) 623-8428 or

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2024 Training Calendar
Download the Training Calendar (pdf)

Notices & Information

Phone: 1-800-452-8786

If pre-registration for a workshop is closed, we will be accepting door registrations on a first come/first served basis. To cancel an existing registration click here.

Policies & Disclaimer

Click here for a complete list of MMA workshop and webinar policies including cancellation, storm, fragrance, smoking & ADA Compliance policies.