Municipal Career Center

City of Portland - Human Services Counselor, Homeless Services Center

Start Date: February 12, 2024 | End Date: February 23, 2024
County: Cumberland County
Job Type: Other

HUMAN SERVICES COUNSELOR, HOMELESS SERVICES CENTER (Wednesday-Sunday) - Health and Human Services Department – Social Services Division Deadline Extended 

Permanent, Full-Time (37.5 hours per week) position

Schedule is Wednesday through Sunday, 9:00am-5:30pm

Homeless Services Center – This position will focus on assisting homeless individuals staying at the Homeless Services Center by increasing community supports and overall stabilization leading to permanent, safe and supportive housing. A successful candidate in this position will also assist with applications for housing subsidies, location and placement in permanent housing, client outreach and relationship building, development of housing resources, increased representative payee participation and referrals and follow up to ensure increased community support. This position works closely with individuals from all different backgrounds to provide and connect them to community resources. 

Other job duties include:  Crisis intervention, referral for detox and other substance use services, referral for mental health services, referral for healthcare services, as well as fully participating as part of the Homeless Services Center team. 

Requirements: Experience with homeless or low income/at risk case management and excellent customer service skills. Experience with housing placement of homeless or at-risk populations, mental health issues, and other barriers to self-sufficiency preferred. B.A. degree in Social Services or equivalent combination of education, experience, and training. Valid Maine Class C driver’s license (please provide license number) and personal vehicle for work use.  Offers of employment are contingent upon the completion of a satisfactory criminal background check.  This is a Pro-Tech Union position – Grade 6 - Starting pay rate $25.50/hourly.  Additionally, a $2.00/hour shift differential is paid for all weekend hours and nights after 7PM. 

Accepting applications through Friday, February 23, 2024. 


City Benefits

Permanent employees receive a generous benefits package that includes paid holidays; employee health insurance; sick and vacation leave; optional life, dental, vision and income protection insurances; choice of retirement plans; and tuition reduction program with the University of Southern Maine and Thomas College.   Part-time employees may receive a pro-rated benefits package which may include some, but not all, of the benefits listed above.

The City of Portland is strongly committed to diversity in its workforce.

Women and Minorities are encouraged to apply.

We are an Affirmative Action/Equal Employment Opportunity employer.

For questions contact Human Resources by email at or 207-874-8624. 

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