Municipal Career Center

City of Portland - Senior Human Services Counselor, Homeless Services Center

Start Date: June 04, 2024 | End Date: December 01, 2024
County: Cumberland County
Job Type: General Assistance, Other


Health and Human Services Department - Social Services Division - Homeless Services Center

Full-Time, Permanent position, 37.5 hours/week
Schedule is Monday-Friday, 10:00AM–6:30 PM. In addition, a monthly two-hour staff meeting is required.

This is a supervisory position at the state’s largest homeless shelter and related overflow sites. The candidate hired into this position is responsible for overseeing operations of the state’s largest homeless shelter in collaboration with a team of employees including shelter attendants and shelter security guards.

Duties & Requirements:

  • Intake paperwork, data quality assurance and communication with senior management.
  • A positive attitude with exceptional patience and excellent customer service skills is required.
  • This position will also be responsible for ensuring neighborhood safety checks are completed regularly.
  • Preference will be given to those who have experience working in a homeless shelter and with individuals with substance use and mental illness.
  • Previous supervisory experience is also preferred.
  • A Bachelor’s degree in social work or related field; or commensurate work experience preferred.
  • Valid Class C Maine Driver’s license required.

Applications accepted until filled
Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits:

Non-Union position - Grade B25 - Pay range starting at $27.88 hourly.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment.
City benefits include:

  • Thirteen paid holidays
  • Free employee health insurance with the completion of wellness incentives
  • Sick, vacation, and personal leave
  • Life, dental, vision and income protection insurances
  • Choice of retirement plans, including a pension plan
  • Use of City recreation facilities
  • Discount on professional development programs through USM and Thomas College

To Apply, Click Here: 

If you need assistance or accommodation in the application process, please contact Shae Gonzalez (City of Portland Recruiter) at or 207-874-8649

The City of Portland is strongly committed to diversity in its workforce.
Women and Minorities are encouraged to apply.
We are an Affirmative Action/Equal Employment Opportunity employer.

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