Workshops & Training

MTCCA’s NAMI De-Escalation Training Workshop sponsored by Maine Town and City Clerks’ Association – 4/27/23

Location:   Waterville Elks Banquet and Conference Center, 76 Industrial Street, Waterville ME 04901
Time:    Registration: 8:30am-9:00am; Workshop: 9:00am-3:00pm
Cost:  MTCCA Members Only: $0
Presenters: Hannah Longley, Sr. Clinical Director of Community Programs and Ross Libby, Region 2 Respite Manager, NAMI Maine


Course Information:
De-escalation Training will increase knowledge and understanding of identifying when an individual has escalated or is in crisis. This workshop will provide steps and actions to de-escalate the situation, as well as provide available community resources and strategies to defuse, soothe, or support a person in need.  as well as strategies for self-care, will also be discussed.

Presenter Bios:
Hannah Longley is the Sr. Clinical Director of Community Programs with NAMI Maine. She has many years of working and supervising within the crisis system. In these roles, she worked collaboratively with community providers and first responders in planning and responding to the community. She also provided mental health support for first responders and individual treatment during this time. Hannah was then contracted as a Psychological Health Coordinator with the Maine Army National Guard before coming to NAMI Maine. Her work includes working with multiple systems across the state to implement Crisis Intervention Teams (CIT), Mental Health First Aid, and programming involving the mental health of first responders and veterans. Hannah is a member of the International Critical Incident Stress Foundation, a nationally approved Critical Incident Stress Management instructor for Individuals and Groups, and a certified Mental Health First Aid Instructor.

Ross Libby is currently the Region 2 Respite Manager for NAMI. In this role he primarily provides supervision for Respite Providers and helps connect families with Providers. Ross facilitates de-escalation trainings and is a certified Behavioral Health Professional trainer and Safety Care Trainer. Before joining NAMI Maine in August of 2021, he worked for Pathways of Maine for over 9 years.  At Pathways, Ross worked for 5 years as a BHP in the homes, community and school settings. After working in direct care, he stepped into a leadership role as a BHP Supervisor.   

Cancellation Policy:
Cancellation notification must be provided in writing. Cancellations received after 4/24/23 will be assessed a $15 fee.

Please visit to cancel your registration for an event. If you have any questions, please contact the Educational Services Office at (800) 452-8786 or (207) 623-8428.



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